Frequently Asked Questions - Roadside Assistance

At Roadside Assistance, we understand that vehicle issues can arise unexpectedly, leaving you in need of immediate support. This FAQ page aims to address common questions and concerns related to our automotive repair services. With over 20 years of experience, our team is dedicated to helping you get back on the road quickly and safely, minimizing the need for a tow truck.

How quickly can you arrive at my location?

Our response time typically ranges from 30 to 45 minutes, depending on your location and traffic conditions.

 

What payment methods do you accept?

We accept various payment methods, including cash, credit cards, and mobile payment options for your convenience.

 

Are your technicians certified?

Yes, all our technicians are certified and have extensive training in automotive repair, ensuring you receive high-quality service.

 

Can you help with flat tires?

Absolutely! We provide tire services, including changing flat tires and inflating tires to ensure your safety on the road.

 

Do you provide services outside of Burlington County 

Our primary service area is Burlington County , but we may be able to assist in surrounding areas. Please contact us to check availability.

What types of services do you offer?

We offer a range of services, including emergency repairs, battery replacement, and tire services to help you get back on the road as quickly as possible.


Do you charge for travel time?

Yes, our service fee includes travel time, but we aim to keep our rates competitive and affordable.


How do I know if I need a repair or a tow?

If your vehicle won't start or is making unusual noises, we recommend calling us for a diagnostic service. We can often perform repairs on-site to avoid towing.


Do you offer warranties on your repairs?

Yes, we stand behind our work and offer warranties on most of our repairs, giving you peace of mind.


What should I do if my car breaks down?

If your car breaks down, safely pull over to the side of the road and call us immediately for assistance.

Need Assistance?

Contact us today for any automotive repair needs, and let our experienced team help you get back on the road.